We understand that there's a need for a formal support contracts in some environment, or perhaps you just want to help the Knot DNS development. Therefore we offer several support programmes listed below.
|Bronze||Silver||Gold||Platinum||Yearly fee (EUR)||5 000||10 000||20 000||50 000|
|Number of servers||2||10||unlimited||unlimited|
|Response time||NBD||12 hours||6 hours||3 hours|
|Resolution time (hours)||96||72||24/48/72||24/48/72|